The last software your repair shop will need. RepairShopr is an all-in-one system integrating tickets, CRM, invoices, marketing, and QuickBooks integration in a simple, easy-to-use platform designed for repair shops and IT support businesses.
We have made the optimal ticketing system for any repair shop - we have a free plan, give it a shot
Our web-based point of sale system was built for speed. You can use a touch screen or barcode scanner, scan items and instantly take money by swiping a credit card with only one click on the screen. We integrate with Authorize and Stripe currently, or you can use your existing payments system and just mark in our POS as an offline payment. We support multiple cash registers and have end of day reporting. (Z-Reports)
We know many service businesses have a retail component, so we have taken care of everything. You get a powerful inventory system with serialized inventory built in to your ticketing system. We have a tracking system for misc one-off parts purchases, plus a full Purchase Order system.
Our CRM just does what you need, and gets rid of the extra junk. It stores customer information, custom fields, and has places for notes - and a wiki. Super easy to use, and all the data is just a quick search away.
We provide a number of widgets you can embed on your website and they blend right in. We have a device widget that takes your customer through a customizable wizard to submit their device for repairs - this feeds into the Leads system. We have other simple check in forms, self service kiosk widgets (iPad kiosk in your store?), and many more. Plus use our Leads REST API to make your own systems to put leads into your RepairShopr account.
It's not fun to have to deal with 3rd party marketing systems, it's too easy to forget or just put off doing what you already know you need to be doing - emailing your customers regularly. With Marketr you can setup followup campains with one click that keep in touch with your customers after you complete a ticket & invoice the work. Just click once to turn it on, then your customers will get emails from you checking in asking how things are going.
Free for up to 25 Tickets & Invoices per month, then $49 or $99 for most uses. Trials available for all plans.
|Free - Hobbyist||$0||1||Free for up to 25 Tickets & Invoices / month|
|One Man Army||$49.99/month||1||Up to 75 Tickets & Invoices / Month|
|Repair Shop||$99.99/month||10||Unlimited Tickets & Invoices for up to 10 users, great for most repair shops|
|Big Chain||$299.99+/month||35||Unlimited Tickets & Invoices - plus the ability to have separate locations/stores|
We have free phone and email support for all users - use the widget on our site